Shipping policy
SHIPPING POLICY
Processing Time
Orders are processed within 1-3 business days. Once your order is processed, you'll receive a shipping confirmation email with tracking information.
Shipping Methods & Delivery Times
We ship via USPS with the following options:
Standard Shipping: 2-4 business days
Expedited Shipping: 1-3 business days
*Timeframes begin after order processing, not from the date of purchase.*
Tracking Your Order
Once your order ships, you'll receive an email with a tracking number. You can use this to monitor your package's delivery status.
International Shipping
We currently do not offer international shipping.
Lost or Damaged Packages
If your package arrives damaged or doesn't arrive within the timeframe stated above, please contact us at team@evolvelabs.store with:
- Order number
- Photos of damage (if applicable)
- Tracking details
We'll work with you to resolve the issue right away.
Questions?
Contact us at team@evolvelabs.store with any shipping questions or concerns.